Important COVID-19 Office Updates READ MORE.

Monday, March 30, 2020

COVID-19: Important updates to keep you healthy and safe


The doctors and midwives at Women’s Health Associates are here for you during this difficult time. Our goal is to maintain your continuity of care while keeping you and your family safe. Please read the following very important information.

All routine annual examinations are on hold. We will only be seeing patients for urgent and pregnancy-related matters. If you are currently scheduled for a routine check-up, please call us to reschedule for a later date. Many problems may still require an in-person visit and we have physicians available Monday through Friday for those visits.

Our incredible staff is working relentlessly to clean every surface on a continual basis. In all cases, we will make every effort to move you in and out of waiting areas quickly and may ask you to wait in your car instead of the waiting room.

Telehealth
Our practice is now using telehealth for your convenience and safety. All possible visits will be moved to telehealth. These telehealth appointments will be scheduled like any other appointment, but you will receive an email with a link and instructions before your appointment time. The link will allow you to check in before your appointment, and will lead you to your provider’s “waiting room” until your video chat starts.

You can access telehealth on a mobile phone by downloading the app given in the instructions. You can also access the link by a computer or tablet. Most insurance companies are now on board with telehealth visit coverage and coverage is very good for most. However, you are responsible for verifying your coverage for telehealth with your insurance provider under your specific plan.

To our pregnant patients
We recognize that this is a time of great stress for you. We will do everything we can to continue guiding you through a healthy pregnancy. Coronavirus does not seem to be any more dangerous to pregnant women or their unborn children than the general population. That said, there are still many unknowns about this virus and pregnancy is in itself a high-risk condition. Therefore, we recommend strict adherence to social distancing and common-sense infection control.

We will keep the normal pregnancy visit schedule as best as possible, but some “routine” visits may be delayed, especially if you have any symptoms. We may also provide some pregnancy visits by telehealth. For now, we recommend that every pregnant patient purchase a home blood pressure monitor, available through Amazon and other retailers at a relatively low cost. If you need a prescription for one, please contact the office. This will enable you to stay at home and report your blood pressure to us. Office staff can guide you through this if necessary. 

If you are ill
If you have had potential COVID-19 contact or have any symptoms, such as temperature over 99.5, cold symptoms, etc., please do not come to our offices. Call us and we will determine your need to be seen in the office and will give specific instructions on where/how that will take place.

We may need to modify these instructions over time as things change. Please contact us with any questions or concerns via phone or the patient portal. We promise to be here for you at every step.

Wishing you and your family the best of health,
The care providers and staff of Women’s Health Associates